Privacy Policy – apk3 Pakistan Online Betting

1 Who We Are

apk3 is an online betting and casino platform available to adult users in Pakistan. We operate the website at apk3.vu and the Android APK available for download on our platform. For the purposes of this Privacy Policy, "apk3", "we", "us" and "our" refer to the platform operator.

This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, register an account, make a PKR deposit, place a bet, play a slot or fish game, participate in a promotion, or otherwise interact with the apk3 platform.

2 Data We Collect

We collect personal information from you in several ways — directly when you register or contact us, automatically when you use the platform, and from third parties such as payment processors during transaction verification.

Information you provide directly:

• Full name, date of birth and gender at the time of registration.
• Email address and mobile phone number used to create your account.
• Pakistan national identity card (CNIC) number or other government-issued ID provided during identity verification.
• PKR payment account details such as your JazzCash number, Easypaisa number, Raast ID or bank account information submitted during deposits or withdrawals.
• Any documents you upload for Know Your Customer (KYC) verification, such as a copy of your CNIC or a recent utility bill.
• Communications you send to our support team, including chat messages and emails.

Information collected automatically:

• Device information including device type, operating system version, browser type and unique device identifiers.
• IP address and approximate location data derived from it.
• Log data such as pages visited, time spent on the platform, bet history and game activity.
• Session data including login timestamps and session duration.
• Cookie and tracking technology data — see Section 6 for full details.

3 How We Use Your Data

apk3 uses the personal information we collect for specific, legitimate purposes related to operating the platform and serving Pakistan players. We do not use your data for purposes beyond what is described here without obtaining your consent first.

You may opt out of receiving promotional communications from apk3 at any time by updating your notification preferences within your account settings or by contacting our support team.

4 Payments and KYC Verification

All deposits and withdrawals on apk3 are processed in PKR. To facilitate transactions, we share the minimum necessary payment information with our payment processing partners, which currently include JazzCash, Easypaisa, Raast and selected bank transfer partners. Each of these partners operates under their own privacy and security policies.

apk3 may at any point request Know Your Customer (KYC) verification before processing a withdrawal or if there is any concern about account activity. KYC typically involves submitting a copy of your CNIC and a document confirming your registered address (such as a recent bank statement or utility bill).

• KYC documents are stored securely and used only for identity verification purposes.
• Documents are reviewed by our compliance team and are not shared with third parties except where legally required.
• We retain KYC documents for as long as your account is active and for a period after closure as required by our internal compliance policy.
• Submitting false or altered documents during KYC is a breach of our Terms and Conditions and may be reported to relevant authorities.

5 Data Sharing with Third Parties

apk3 does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. We share personal data only in the following limited circumstances:

• Payment partners: JazzCash, Easypaisa, Raast and bank partners receive the data necessary to process your specific PKR transaction.
• Identity verification providers: Third-party KYC services may receive your submitted documents to assist with identity and age checks.
• Technology providers: Hosting, analytics and customer support software providers who process data on our behalf under strict data processing agreements.
• Legal and regulatory requirements: We may disclose personal data if required to do so by applicable law, court order or other legal process. We will not disclose more than is necessary to comply.
• Business transfers: In the event of a merger, acquisition or sale of assets, your data may be transferred to a successor entity under equivalent privacy protections.

Any third-party service provider that handles your data on our behalf is required to process it only as instructed by apk3 and to maintain appropriate security measures.

6 Cookies and Tracking Technologies

apk3 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform effectively and improve the experience for Pakistan players. Cookies are small text files stored on your device when you visit our website or use our Android app.

Types of cookies we use:

• Essential cookies: Required for the platform to function — these include your session login token and security cookies. You cannot opt out of these without stopping use of the platform.
• Preference cookies: Store your settings such as preferred language and notification preferences so you do not need to reconfigure them on each visit.
• Analytics cookies: Help us understand how players navigate the site — which pages are visited most, where users drop off, and how features are used — so we can improve the platform.
• Security cookies: Used to detect and prevent fraud, bot activity and unusual login patterns.

You can manage cookies through your browser settings. Disabling non-essential cookies will not prevent you from using apk3, but some preference features may not work as expected. Note that clearing cookies will log you out of your current session.

7 Data Retention

apk3 retains your personal data for as long as your account is active. If you close your account, we retain certain data for a further period as required by our internal compliance and fraud prevention obligations.

• Account information and transaction history are retained for a minimum period after account closure to handle any outstanding disputes or chargeback claims.
• KYC and identity verification documents are retained in line with our compliance obligations.
• Support communications are retained for a reasonable period to maintain a record of resolved issues.
• Analytics and usage data that has been fully anonymised may be retained indefinitely for platform improvement purposes — anonymised data cannot identify you personally.

Once the applicable retention period expires, your personal data is securely deleted or anonymised so that it can no longer be associated with you.

8 Security Measures

apk3 takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, alteration or disclosure.

• All data transmitted between your device and apk3 servers is encrypted using HTTPS/TLS protocols.
• Account passwords are stored using strong one-way hashing algorithms — we cannot retrieve your plain-text password.
• Access to personal data within apk3's internal systems is restricted on a need-to-know basis.
• Our servers and infrastructure are protected by firewalls, intrusion detection systems and regular security reviews.
• Payment transaction data handled by our PKR payment partners is subject to their own security standards.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect your apk3 account has been compromised, contact our support team immediately so we can secure it without delay.

9 Your Rights

As an apk3 player, you have the following rights regarding your personal information. To exercise any of these rights, contact our support team using the details in Section 13.

• Right to access: You can request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal information is inaccurate or incomplete, you can ask us to correct it. Some details can be updated directly from within your account settings.
• Right to deletion: You can request that we delete your personal data. Note that we may need to retain certain data to comply with our legal obligations or to resolve outstanding disputes before deletion can take place.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances, such as while a correction request is under review.
• Right to object to marketing: You can opt out of promotional emails and notifications at any time via your account settings or by contacting support.
• Right to data portability: You can request that we provide your data in a structured, commonly used format so that you can transfer it if you wish.

We aim to respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will notify you of the expected timeframe.

10 Children and Minors

apk3 is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 18. Registration, deposits and betting are available only to adults aged 18 and above.

If we become aware that a minor has registered an account or provided personal information on apk3, we will close the account immediately, forfeit any associated balance and securely delete the personal data collected from that account.

If you believe a minor in your household has accessed or registered on apk3, please contact our support team without delay so we can take appropriate action.

11 Third-Party Links

The apk3 platform does not contain links to external third-party websites. However, if you access apk3 through a referral link or affiliate source, please be aware that those external pages operate under their own privacy policies. apk3 is not responsible for the privacy practices of any external site or service.

Payment partner platforms such as JazzCash and Easypaisa are independent services. When you interact with those platforms to make a PKR deposit or withdrawal, their own privacy policies apply to that interaction. We encourage you to review the privacy policies of any payment service you use alongside apk3.

12 Changes to This Privacy Policy

apk3 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. The "Last Updated" date at the top of the page will always reflect when the most recent revision was made.

For material changes that significantly affect your rights — such as changes to what data we collect or how we share it — we will make reasonable efforts to notify registered users via their account email address or through a notice on the platform before the changes take effect.

Continued use of apk3 after an updated Privacy Policy is published constitutes your acceptance of the changes. If you disagree with any updated policy terms, you may request account closure by contacting our support team.

13 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, you can reach the apk3 support team at the contact details below.

When contacting us about a data rights request, please include your registered username and a brief description of your request so we can locate your account and respond as quickly as possible.

For urgent privacy concerns — such as suspected unauthorised access to your account — please mark your email subject line as "Privacy – Urgent" so it is prioritised by our support team. We aim to acknowledge all privacy-related enquiries within one business day.